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Advice and support

Questions and answers

We are always happy to offer advice and support to any organisation. Please call us to talk through any support or guidance you may need. 

If you have a complex issue to discuss, requiring work beyond verbal advice, we will advise you of the process for commissioning this the includes our fees. You are under no obligation to proceed. 

IMPORTANT: If you have concerns about a child, you should be reporting it through to either the Police or your Local Authority who have the duty to investigate your concerns if social care thresholds are met.

If you have an allegation against a member of staff or a volunteer, these concerns should be referred through to the Allegations manager or Designated Officer in the Local Authority (LADO). You can find how to do this on your Local Safeguarding Boards procedures page.  Whilst we are happy to discuss matters of concern, this should not delay appropriate reporting.

Confidential information about identified individuals should not be shared with us. 

For advice and support, please call us on  07960 751778 between the hours of 07:00am and 22:30pm.  If we are unable to answer, please leave a message and your call will be replied to at the earliest convenient time.