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Advice and support

Questions and answers








We are always happy to offer advice and support to any Organisation. Feel free to call us to talk through any support or guidance you may need. 

If you have a complex issue to discuss that requires work beyond verbal advice, we will advise you of the process for commissioning this, including fees. You are under no obligation to proceed. 

IMPORTANT: If you have concerns about a specific child, these should be reported through to either the Police or your Local Authority who have the duty to investigate if thresholds are met.

If you have an allegation against a member of staff or volunteer, these should be referred through to the allegations manager / Designated Officer / Local Authority Designated Officer (LADO) as per the Local Safeguarding Board procedures. While we are happy to discuss matters of concern, this should not delay appropriate reporting. Confidential information about identified individuals should not be shared with us. 

For advice and support, please call  07960 751778 between the hours of 07:00 and 22:30. If we are unable to answer, please leave a message and your call will be replied to at the earliest convenient time.